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About Dosscall AI

Meet the founder behind Dosscall AI.

A practical story about entrepreneurship, customer service and building a more human reception experience for medical practices.

Cashius Julius MoshopyaCashius Julius Moshopya

Meet the Founder Behind Dosscall AI

Founder & Developer

Cashius Julius Moshopya

Dosscall AI was founded by Cashius Moshopya, an entrepreneur whose interest in business began at just eight years old. From selling sweets and snacks as a child to building brands, developing marketing skills, and studying Business Management, his journey has been shaped by a longstanding interest in entrepreneurship and finding practical ways to solve problems.

Today, that same entrepreneurial spirit drives his work at Dosscall AI, where he is focused on helping private medical practices improve productivity through AI-powered reception and making it easier for patients to access information and appointments.

A Passion for Business That Started Early

Cashius developed an interest in business at the age of eight, when he began selling sweets and snacks. That early experience marked the beginning of an entrepreneurial journey that continued throughout his school years.

In 2019, while in Grade 12, he excelled in Business Studies, earning distinctions and becoming the top student in his class. He also achieved recognition as the top Grade 12 student across the entire Palala North Circuit.

One of the first business books that captured his interest was Shoe Dog by Phil Knight, the founder of Nike. The book tells the story of building a business, navigating challenges, and pursuing a vision despite uncertainty.

After completing Grade 12 in 2019, Cashius enrolled for a Diploma in Business Management at the South African Academy of Applied Competence in Hammanskraal in 2020. After facing challenges in securing workplace internship experience, he obtained his qualification in 2024.

Building Brands and Learning Through Experience

Cashius's entrepreneurial journey has extended beyond formal education. In the early 2020s, he started a clothing brand called CJ Swad-X, continuing his interest in building and developing businesses.

His experience in music, which began around 2011, also played an important role in developing his practical skills. Through his involvement in acting and music, he gained experience in marketing, branding, and the wider work involved in promoting a brand and connecting with an audience.

His work in music earned him two GAMA Best DJ Awards in 2018 and 2019. He was also featured in newspapers, including Moretele Times and Mogol Pos, as well as online magazines such as Kasi Music Magazine and publications based in the United States. He was interviewed multiple times on radio stations such as Lephalale FM and Moretele FM.

These experiences contributed to his understanding of how communication, marketing, and consistent engagement can influence the way people discover, trust, and interact with a business.

The Experience That Inspired Dosscall AI

The inspiration for Dosscall AI came from a practical challenge Cashius encountered while completing his Business Management internship at Delivery Ka Speed in 2024.

Some of his responsibilities included customer service, marketing, and managing the business's social media pages. Customer communication was a daily priority. WhatsApp messages and Facebook enquiries arrived alongside back-to-back telephone calls. Some customers wanted to place orders, others needed help using the application, and many simply had questions that required answers.

At the same time, drivers sometimes struggled to reach customers because calls went unanswered or customers had provided incorrect locations. Even after working hours, messages and calls continued to arrive. Managing these demands highlighted how much time businesses spend handling repetitive enquiries while trying to keep operations running smoothly.

In 2024, Cashius suggested using AI to assist with customer communication. The idea was not considered, but the experience stayed with him.

It helped him recognise a broader challenge that extends beyond one business. When customers cannot get timely answers, they may lose interest, abandon a purchase, or choose a competitor. He saw an opportunity to apply that lesson to private medical practices, where timely communication can make a meaningful difference to the patient experience.

That insight became part of the inspiration behind Dosscall AI.

Why Dosscall AI Exists

Dosscall AI exists to help private medical practices become more productive while making it easier for patients to get the information and appointment assistance they need.

Patients should be able to communicate with a practice through familiar channels without unnecessarily waiting hours or even days for a response. When patients have questions or need appointments, timely assistance can make the process more convenient for them and help practices manage their administrative workload.

The goal is to make AI-powered reception a practical support system for medical practices, helping handle repetitive communication and administrative tasks so that healthcare teams can focus more of their time and attention on patients.

Our Philosophy: AI Should Support People

We believe that AI should help people work more productively, not simply replace them. When implemented appropriately and communicated transparently, AI can help businesses respond more consistently, manage repetitive tasks, and make information more accessible. Patients should also know when they are interacting with an AI system.

For Dosscall AI, the purpose is not to remove the human element from healthcare. It is to support the people who provide care by helping reduce the repetitive administrative work surrounding it. AI should help with productivity so that people can focus on caring for patients.

That belief is central to the vision behind Dosscall AI.

The Vision for Dosscall AI

We want to see Dosscall AI helping medical practices operate more efficiently while ensuring that patients are not left waiting for answers or without clear appointment confirmation. By making patient communication and appointment assistance more accessible, Dosscall AI aims to help practices manage their administrative demands while creating a more convenient experience for patients.

The journey began with a childhood interest in business and developed through education, entrepreneurship, and real-world customer service experience. Today, those experiences inform the problem Cashius is working to solve through Dosscall AI.

The mission remains straightforward. Help medical practices become more productive and help patients get the information and appointment assistance they need when they need it.

Connect With the Founder

Cashius believes that building a business also means building relationships, listening to people, and remaining committed to solving meaningful problems.